Where your data goes when you share it with Onyx Bat, who can access it, and how well it's protected — all your questions answered here in plain English. Read on and play with confidence.
Six core principles that guide how Onyx Bat protects your data at all times.
We only collect information that is strictly necessary to provide our services. Requesting unnecessary data goes against our policy.
Onyx Bat will never sell your personal data to advertisers, data brokers, or any third party — that is our commitment.
Every transaction and piece of personal data you share is protected with AES-256 encryption — the same standard used by international banks.
You have the full right to view, correct, or delete your personal data at any time. Contact our support team whenever you need.
In the event of a security breach (which has not occurred to date), we are obligated to notify affected users within 72 hours.
Onyx Bat reviews its privacy policy every six months and updates it as needed. You will be notified of any changes.
Summary: Onyx Bat collects your data solely to provide its services. Your data is never sold. All information is encrypted and secured to international standards.
When you create an account and use our services on Onyx Bat, we may collect the following information:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age Verification & KYC Completion |
| Contact Information | Mobile number, email address | Account Verification & Support |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Device Information | IP address, browser, operating system | Security & Account Protection |
| Usage Data | Betting history, favorite sports, login times | Service Improvement & Personalization |
| Location Data | Country/Region (from IP only) | Blocking Access from Restricted Regions |
Sensitive information such as passport or NID card images is collected solely for KYC verification purposes and is stored in encrypted format upon completion of the verification process.
Onyx Bat uses the information it collects solely for specific, transparent purposes. Here is how we use your data:
You can opt out of marketing emails or SMS at any time from your account settings. Service communications such as password resets and transaction confirmations cannot be disabled.
Onyx Bat may share data with third parties in limited circumstances and under strict controls:
What we never do: Selling or sharing your information with advertising companies, data brokers, social media companies, or any third party for commercial purposes.
Your data is not kept beyond the required period — only for as long as necessary to meet legal obligations and operate the service:
Onyx Bat uses cookies on its website and app. Cookies are small data files stored in your browser:
Optional cookies can be disabled through your browser settings, though doing so may affect certain features.
Onyx Bat uses multiple technical and procedural measures to keep your information secure:
You have several important rights regarding your personal data, all of which Onyx Bat respects:
The right to know what information we hold about you.
The right to correct inaccurate or outdated information.
Request deletion of your data beyond what is required by legal obligations.
The right to object to the use of your data for specific purposes.
The right to receive a copy of your data in a readable format.
The right to opt out of promotional communications at any time.
To exercise this right, email us at support@onyxbat.bet or reach out via live chat. We typically respond within 7 business days.
Onyx Bat strictly prohibits use by anyone under the age of 18. We do not knowingly collect personal information from minors.
If a parent or guardian believes their child is using our platform, please contact us immediately — we will promptly close the account and delete all associated data.
Onyx Bat may update this Privacy Policy from time to time. For significant changes:
For any privacy-related questions, complaints, or requests, please contact our dedicated Privacy Team:
Email: support@onyxbat.bet
Live Chat: Button at the bottom right of the site
Response Time: Within 24 hours (any day of the week)
It's natural to have concerns about the safety of your personal data on an online betting platform. Onyx Bat respects those concerns and is committed to earning your trust through action.
Many people in Bangladesh are still hesitant to share personal information online — and that hesitation is completely understandable. Before providing your NID number or mobile number on Onyx Bat, know this: that information is used solely to verify your identity and keep your funds secure.
Every year, Onyx Bat's security team conducts a full system audit with third-party experts. To date, there have been zero data breaches — and that speaks for itself.
Your data is never passed to third parties for any commercial purpose.
You will always be clearly informed about what data is being collected and why.
No data is retained beyond what is necessary.
Requests to correct or delete data are responded to within 7 days.
Affected members will be notified within 72 hours of any breach.
Straightforward answers to common questions about payments and betting.
Your data is completely secure — register with confidence and enjoy the best betting experience in Bangladesh.
18+ | AES-256 Secured | No Data Sales | Onyx Bat